If you're like many users, you'll want to get started using your new Porta-Drive as soon as possible. If this Porta-Drive is your first CD-ROM drive, we suggest you start by reading through our manual and the rest of this Read Me file. It includes essential information about configuring and operating your system.
Note: Our documentation assumes that you are already familiar with basic Macintosh concepts such as pointing and clicking the mouse, choosing commands from menus, opening applications, and copying files. If you have just bought your Macintosh, we suggest that you first go through the tutorials in the Macintosh Owner's guide and then proceed with your Porta-Drive installation.
For experienced CD Technology drive users, the quickest way to get started with the Porta-Drive is to use the Quick Installation Instructions provided with your system, or to follow instructions provided in Sections 1 and 2 (Hardware and Software Installation) of this Read Me file.
This Read Me file is intended to serve two purposes for Porta-Drive users:
1) Providing a brief online version of the Porta-Drive User's Manual. If you do not find the information that you are seeking, please consult the Porta-Drive User's Manual.
2) Providing a vehicle for communicating new information on Porta-Drive use, not yet incorporated into the User Manual. Note: All items annotated with a (•) throughout this Read Me file indicate new information.
--- New Items Included ---
• System 7.0 users:
Remove any previous versions of CD-ROM driver from the System Folder. The software is installed by simply dragging the CD Tech 1.5.2 file onto the closed System Folder Icon. The file will be placed in the Control Panel Folder. If the System folder is open the file must be placed in the Control Panel Folder. If audio CDs or ISO 9660 or High Sierra format CD-ROMs are to be used, the Foreign File Access software and corresponding File Access documents must also be copied into the closed System Folder. If the System Folder is open, the Foreign File Access must be placed in the Extensions folder.
CDT Version 1.5.2 is fully compatible with System 6.02 or higher as well as System 7.1. Installation is the same as described in the manual.
• Hypercard 2.0 users: A special way to use PlayCD. See PlayCD read me file.
**Also, If you run into the error: "This stack needs to be converted," follow these steps...
1. Press the "Command" key and the "Space Bar" simultaneously.
2. Select "Convert Stack" from the "File" menu.
3. Your job is now complete. Click on PlayCD screen and play your CDs.
• Trouble Shooting: CD Technology Device Driver diskette can now be used to isolate INIT conflicts. See Chapter 4.
--- Important Porta-Drive Notices ----
• Under certain conditions, having a CD-ROM in the drive during start up may cause start up to fail. To avoid, boot your Porta-Drive without a CD-ROM disc inserted.
* Inserted in the CD Caddy, CD-ROM's must be inserted LABEL SIDE UP!
* Always eject CD-ROM caddy from drive before powering down! Damage to the optical head can result otherwise.
****To be eligible for Technical Support, you must mail in your Registration Card within 10 days of purchase! ****
Thank you for purchasing a CD Technology Porta-Drive. You now own the finest CD-ROM drive available for the Macintosh, designed and built to give you high performance and years of reliable service. Everything needed to begin using the Porta-Drive is included, except a Macintosh and a cable!
CD Technology is committed to bringing you high-quality products at affordable prices. Please tell your friends about our product.
Installation of your Porta-Drive requires installation of both hardware and software components. This section provides a brief overview of the hardware installation process. More detailed instructions are presented in the Porta-Drive User's Manual.
Parts Needed: - Porta-Drive - CD Caddy - Power supply
Plug the round connector of the power supply into the rear panel of the Porta-Drive. The connector is keyed to ensure proper insertion.
SCSI Cabling:
Plug in your SCSI cable (not provided with Porta-Drive) into either SCSI connector on the rear panel of the Porta-Drive. For a discussion on SCSI interfaces, see Chapter 4 of this Read Me file, consult the Porta-Drive User Manual or your Macintosh User Manual.
Terminator:
If required with your system, plug a terminator into the unused SCSI connector on the CD-ROM drive or the last drive in the SCSI chain. For a discussion on Terminators, see Chapter 4 of this Read Me file, consult the Porta-Drive User Manual or your Macintosh User Manual.
Installation of your Porta-Drive requires installation of both hardware and software components. This section provides a brief overview of the software installation process, and assumes that the hardware installation has already been completed. For more details, see the Porta-Drive User Manual.
Parts needed: - CD Technology Device Driver 3.5" diskette (included)
NOTE: Before proceeding, please make a backup copy of your CD Technology diskette. Put your master disk in a safe place and use the backup disk for the installation.
NOTE: Remove any other CD-ROM device drivers already installed on your system to avoid possible conflict. The driver provided by CD Technology is compatible with most CD-ROM drives, including the Apple CD SC drive.
1. Insert the CD Technology diskette into the floppy drive and double-click on the CD Technology disk icon. Double-click again to open system folder icon.
2. Select the CD Tech 1.5.2 Driver icon ONLY and drag it into your closed System Folder. Do not copy any other files from system folder.
Note: There are other files provided on this diskette which might be required for certain CD-ROM applications. See • Audio and Access Files Sections below for details.
3. Select Restart from the Special menu.
4. As the system reloads ("Welcome to Macintosh" box) , a CD-ROM drive icon will MOUNT and appear in the lower left-hand corner of the screen indicating a successful connection and installation.
5. After CD Tech driver has been successfully installed in the system, insert a CD-ROM into the drive and a CD icon will appear in the desktop upper-right corner.
Note: If the CD-ROM icon does not appear on the screen (mount) during startup, refer to Section 4, Trouble Shooting.
The Porta-Drive employs an industry standard Disc Caddy to help protect your CD's from damage from wear and tear. To open the caddy, simply squeeze the two corners together as indicated by the two arrows on the CD Caddy. With your other hand, lift up the center tab and insert your CD-ROM LABEL SIDE UP! The CD-ROM will not operate with the label side (the side with the writing on it) facing downward!
Inserting the CD Caddy:
The CD Caddy is loaded into the Porta-Drive by inserting it into the drive, LABEL SIDE UP! The CD Caddy should slide easily into the slot. An automatic loading mechanism will pull the CD Caddy inside the drive once it is inserted fully.
When a CD-ROM disc is inserted into the drive, it is mounted by the Macintosh operating system (only if the CD Tech driver was initialized during Start Up in the lower left corner of your screen) and a CD Technology Drive icon will appear on the desktop. This mounting procedure can take several seconds, and is part of the way the Macintosh operating system works. During this process, the BUSY light will flash 3-4 times, indicating that the CD-ROM is being read.
• Ejecting a CD Caddy:
Once the drive has been intialized by the Macintosh, the CD-ROM can only be ejected via software command. Here are 4 suggested methods: 1) By dragging the CD icon into the trash can, 2) By accessing the Control Panel and selecting EJECT from the CD TECH driver, 3) By selecting an EJECT command (if offered) from your CD-ROM application software, and 4) By simply powering off, then on, the CD-ROM drive while pressing the eject button (front panel) for 3 seconds.
• Playing Audio CD's with PLAY CD:
A separate Read Me file describing the operation of PLAY CD is provided in the folder named Audio, also on this diskette.
Using Non-Apple CD-ROMS:
Playing non-Apple CD-ROMs require the use of special access files, licensed from Apple, and included with your Porta-Drive. With the access files that are included, your CD-ROM drive can recognize CD-ROM disks formatted in normal Macintosh Hierarchical File system (HFS) format, as well as industry standard High Sierra and ISO 9660 formats. The following access files, provided for text conversion, are located in the Access File folder of your CD Technology diskette. Copy all four of the files into your System Folder:
If you run into difficulties, we're here to help you. The majority of problems are ultimately generated by system conflicts when the Porta-Drive is added to your Macintosh system. To help diagnose and eliminate such common problems, we provide you with this Trouble Shooting guide and ask that you try and eliminate these well known causes of problems prior to contacting Technical Support.
Most system problems are attributed to just a few common problem areas:
-Improper Porta-Drive Installation/Function/Use.
-SCSI Manager problem due to improper Cabling or Termination
-SCSI Manager conflict due to SCSI ID.
-INIT conflicts
-Other conflicts
The best way to resolve an installation problem with your new Porta-Drive is to isolate the cause through a logical process of trial and error. Ultimately, by temporarily removing potentially conflicting hardware and software components one by one, you will be able to identify the exact cause of the problem. The following Trouble Shooting guide will help you through this process.
To determine if your problem is related to Porta-Drive, first start-up your Macintosh with CD Technology diskette provided. If your Porta-Drive starts properly, then your trouble is NOT related to Porta-Drive. However, if you still have problem and the problem appears to be:
CD Caddy doesn't load or eject, See 1.0, Hardware section
Macintosh doesn't Start Up properly with Porta-Drive installed, See 2.0
Porta-Drive doesn't INITialize upon Start Up, See 2.0
Macintosh initializes the Porta-Drive, but causes other problems, See 3.0
1.0 Hardware Section
1.1 Testing Porta-Drive hardware - In order for the Porta-Drive to operate properly with your Macintosh, it must first function properly in a stand alone mode. To test, disconnect the SCSI cable from the Porta-Drive, leaving power "ON" to the drive. Insert a CD Caddy and then eject using the EJECT button (remember to depress EJECT button for 3 to 5 seconds).
If CD Caddy loads and ejects, Porta-Drive hardware is operating correctly. Proceed to 2.0, Testing Software. If CD Caddy does not load or eject continue below:
1.2 Isolating Defective Power Supply
Is power supply is warm to the touch?
Is power supply switched "ON" [(|) position]?
Is AC power cord plugged into good 120 VAC source?
Is AC power cord secured properly to power supply?
Correct any above and try 1.1 again. If no results, call CD Technology Technical Support.
2.0 Isolating Software Problem:
2.1 Testing for SCSI Problem - If a SCSI problem arises with the addition of your Porta-Drive, use the following procedure to help isolate the problem.
- Does Macintosh Start Up normally with Porta-Drive cabled & powered "ON? If Yes, No SCSI ID conflict is detected. Go on to 2.4. If No, continue below:
- Does Macintosh Start Up normally with Porta-Drive cabled & powered "OFF", but fail when Porta-Drive is cabled and powered back "ON"? If Yes: SCSI ID conflict is suspected. Go to 2.2. If No: Continue below:
- Does Macintosh Start Up normally with Porta-Drive disconnected from SCSI cable? If Yes: SCSI ID conflict suspected. Go to 2.2. If No, Continue below:
- Does Macintosh Start Up normally with SCSI cable disconnected from Macintosh. ? If Yes: SCSI cable is suspected problem. Replace Cable.
2.2 Eliminating possible SCSI ID Conflict - For an introduction to SCSI issues, please see discussion later in this section.
- Is Porta-Drive set for SCSI ID=#3? (Factory Set)
- Are any other SCSI devices set for ID#3?
- Does Macintosh Start up normally with Porta-Drive cabled & powered "ON":? If Yes: No SCSI ID conflict detected. Go to 2.4. If No: Continue below:
- To isolate, power off and disconnect all other SCSI devices. Does Macintosh Start up normally with SCSI device disconnected? If Yes: SCSI ID conflict is suspected. See SCSI discussion below to review SCSI conflict issues, or consult your Macintosh User Manual. If No: continue below:
2.3 Eliminating possible SCSI Termination Problems - For a review of SCSI Termination issues, see discussion below, or consult your Macintosh User Manual.
- Verify proper SCSI termination.
- Try terminator in various points in the SCSI chain (not included with Porta-Drive)
If Macintosh still does not Start Up normally, a SCSI conflict might still exist. Please call Technical Support for assistance.
2.4 Isolating CD Tech Driver INIT problem
Does CD Tech INIT mount successfully on bottom left hand corner of screen during start up sequence? Yes, go to 3.0. No, continue below:
2.4.1 CD Tech INIT does not mount successfully:
- Is CD Tech 1.5.2 driver in System Folder?
- Is CD Tech driver the only CD-ROM driver in System Folder?
- Is CD Tech driver improperly installed in folder within a folder?
See discussion below, System Conflicts Resulting from INITS.
-After removing all possible INIT conflicts, does CD Tech INIT mount successfully on bottom
left hand corner of screen during start up sequence? No, continue below:
2.5. Other miscellaneous conflicts.
Other potential sources of conflicts are: Networks, Add on Boards. To isolate the source of the problem, temporarily eliminate this hardware and software components that might be generating a conflict.
3.0 Porta-Drive Successfully INITs, other operational problem exists.
3.1 CD does not appear on Desk top
- Verify CD in Caddy
- Verify CD is label side up
- Verify CD is not scratched
- Verify CD is not damaged, written on ,etc.
- Verify options are set correctly in CD Tech1.5.2 driver in Control Panel
3.2 Screen flashs - The screen might flash when a CD-ROM is installed in drive during system start up. Remove CD-ROM Caddy during Start up.
3.3 Busy indicator light on drive does not stop blinking.
Porta-Drive is unable to read CD-ROM. Check proper orientation of CD-ROM, same as 3.1.
Scanner users: you must install scanner as the last device of the chain. Most scanners are internally terminated.
SyQuest removable drive users: try installing the SyQuest without the INIT.
SCSI stands for "Small Computer Systems Interface", and is designed specifically for connecting peripheral devices on a shared cable to your computer. Up to 7 SCSI devices may be interconnected on the SCSI cable.
Apple Computer has standardized on the SCSI interface as a means of connecting several different types of peripherals to the Macintosh, including CD-ROM drives. For the computer to recognize CD-ROM drive, a special program called an INIT has to be placed in the System Folder on the startup disk. The CD Tech driver is an INIT that tells the Macintosh how to communicate with the CD-ROM drive you have connected to your SCSI port.
• DAISY-CHAINING:
Up to 7 SCSI devices, CD-ROM drives, hard disks, tape units, printers, or whatever- can be connected to a Macintosh in a "daisy-chain" arrangement.
This is why the CD Technology Drive, like most SCSI devices, has two 50 - pin SCSI ports. To connect the first external SCSI device to your Macintosh you need a SCSI cable with a 25-pin connector on one end and a 50-pin connector on the other. To attach additional SCSI devices to the chain you need cables with 50-pin connectors on each end. Cables are available through authorized computer dealers.
Avoid using too much cable. The entire chain should not exceed 20 feet (6 meter). Excessive cable length can cause unreliable operation of the system. It is best to use the same brand of SCSI cables for every link in the chain. Each brand has different conductive characteristics which could, in rare cases, cause intermittent interference or an electrical echoing effect. This, in turn, can result in troublesome data transfer irregularities which can be difficult to diagnose.
In addition to requiring the proper cables, using multiple SCSI devices requires you to be concerned with SCSI ID numbers and SCSI terminators.
When you use multiple SCSI devices, you need to follow two rules on SCSI ID numbers and termination. If you do not, it is possible that you could damage your Macintosh or lose information on your hard disk.
• SCSI ID NUMBERS:
The first rule of daisy-chaining involves SCSI ID numbers:
All devices in a daisy-chain must have different ID numbers so that they do not interfere with each other. Starting up with two devices set to the same ID number may freeze the system and information on either or both devices with the same number may be corrupted.
Acceptable SCSI ID numbers for SCSI devices, or "peripheral," are from 0 to 6. (The Macintosh itself had a SCSI ID #7.) Never use #7 through #9 for SCSI IDs. An ID of 7 will result in a "sad Mac' icon. A setting of 8 or 9 will default to 0 or 1. By convention, the startup device is the one with the highest ID number.
Be sure your CD Technology drive SCSI ID (#3) is different from other SCSI devices in your system. Internal hard disk drives on the Macintosh are usually SCSI ID #0, and the Macintosh computer itself is SCSI ID #7. If your CD-ROM drive is at the same SCSI address as your hard disk, your computer may refuse to start up, or it may start up and not recognize the CD-ROM drive at all. Instructions on changing your CD-ROM SCSI ID are in your CD-ROM Owner's manual.
Some devices have factory set SCSI ID numbers. Others can be set to any ID by switches (DIP, jumpers, etc.) or software. Consult the manuals for other devices regarding their SCSI ID's. CD Technology drives have a SCSI ID #3. You can change the ID by shutting all devices down, change ID switch, and restarting.
Multiple CD-ROM drives from different manufacturers can be daisy-chained on the SCSI bus using a single CD Tech driver. CD Technology also manufactures SCSI host adapters and CD-ROM software that will allow your SCSI CD-ROM drive to be connected to an IBM or compatible computer.
• SCSI TERMINATION ISSUES:
Termination is one of the major sources of trouble on SCSI drives, especially when you have multiple SCSI devices daisy-chained together. According to the SCSI specifications, a terminator is required at both ends of the SCSI chain. Normally, you should connect a terminator plug to the last SCSI device you have connected to your Macintosh. Some hard drives have internal terminators installed; check your hard drive user manual to find out for sure. When daisy-chaining internally terminated devices, make sure that they are the last device in the chain, with your CD-ROM or other SCSI devices in front of them.
If you are experiencing trouble when you have multiple devices daisy-chained together, and you are sure each device has a different SCSI ID#, then try restarting your system both with and without terminators installed.
Many problems are caused by faulty cables. Try to swap a known good cable into your system if possible, to aid in isolating the problem.
If you are unable to resolve these or any other problems, please contact your dealer. It would be helpful to have your computer near the phone when you call to aid in troubleshooting.
Note: Use of terminator may vary. In most cases, single SCSI CD-ROM drive does not require a terminator. See MacUser 12/89 and 8/90 issue.
For more detailed instructions or "Testing and Troubleshooting", refer to the Users Manual.
• System Conflicts resulting from INITs
Sometimes an INIT like the CD Tech driver will have a conflict with another INIT installed on your system, causing your computer to 'hang up', to not recognize the CD-ROM drive, or to otherwise cause your computer to act 'funny'. To help diagnose difficulties resulting from INIT conflicts, you need to isolate the INIT that is generating the conflict with the CD TECH driver. The general approach to do so is the following:
1. Disconnect all external devices except the Porta-Drive.
2. Create a "clean" system floppy to start-up the Porta-Drive, with only the
CD Tech Driver installed in the System Folder.
3. Add other hardware and software in order of priority.
If you are unsure about how to create a startup disk, Apple's Installer is included on all Macintosh System Software disks and it will allow you to create a startup floppy disk for use with your Macintosh. Full instructions on using the Installer are found in the Apple Macintosh User manuals.
• To aid you in this process, we currently provide a "virgin" System Folder on the diskette included with your Porta-Drive. To test your drive with this diskette, simply drag the CD TECH Driver 1.5.2 from the CD Technology Folder to the diskette's System Folder and restart your system with the floppy diskette. If you will see a CD icon appearing on the lower left hand corner of your screen during initialization, your Porta-Drive is starting up properly. Additionally, when a CD-ROM is inserted into the drive, an icon will appear on your desktop. This test demonstrates proper operation of the Porta-Drive and driver software. At this point, procede with Step 3 above to isolate the software or hardware component creating the conflict.
Here are some addtional suggestions on how to isolate the offending INIT:
• Try removing the INITs you have in your system folder and add them back again one by one, restarting your Macintosh each time. The conflicting INIT will cause the computer to repeat its 'hang' or other problem you may have experienced. Powering off your system on each new attempt might be necessary to ensure a clean start once the system has hung.
• Sometimes you can resolve INIT conflicts by changing the name of the CD Tech INIT so it loads before other INITs. Since the Macintosh loads all INITs in alphabetical order, putting an "A" or a punctuation character in front of the name will cause it to load earlier in order of priority (The CD TECH driver is delivered with a "SPACE" in front of it's name).
Our commitment to high quality includes service as well as products. To receive technical support on this product, please see your dealer first for assistance. They are most likely to understand your specific needs and equipment setup. Remember, to be eligible for CD Technology Technical Support, your Product Registration Card must be on file with us.
In the event of a problem that you can not solve, please call out Customer Service, staff at (408) 752-8500 from 9:00 AM to 4:00 PM (Pacific Time) Monday through Friday. Or after hours, you can leave a detailed message on our voice mail. Again, please be sure that you have read all the instruction on the manuals!
Our technical support staff stands behind all our products with accurate, timely, and courteous answers to your questions. And if we don't know the answer, we'll do our best to find out!
Software Updates:
From time to time, new software versions will become available for the Porta-Drive. If you are a registered Porta-Drive user and have purchased the drive within 12 months, software updates can be obtained by sending $25 with return address.
If you are a registered CD Technology drive user and have owned the drive more than 12 months, or if you are not a registered user, software updates can be obtained by sending $50 with return address.
Sales:
For sales, call (408) 752-8500. Our sales staff would be delighted to tell you about our products or to direct you to a local dealer.
Contacting Us Via AppleLink:
An excellent way to provide us with feedback is through AppleLink, which is on-line 24 hours a day. The AppleLink number is D3777.
A WORD OF THANKS...
Once again, thank you for joining CD Technology's world of quality products at affordable prices. Enjoy your CD Technology Drive and keep in touch with us. We like to hear from our customers, as your suggestions help us continue to be a leader in the Macintosh market. We have many new and exciting products in the works.
This software and manual are sold "as is". CD Technology makes no warranties as to the contents of this manual and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose. CD Technology reserves the right to make changes to the manual and software described herein without obligation to notify any person or organization of such changes.
The software described in this document is provided under a license agreement and may be used or copied only in accordance with the terms of the agreement.
CD Technology is trademark of CD Technology, Inc.
Macintosh and Hypercard are registered trademarks of Apple Computer, Inc.
Copyright 1993 CD Technology, Inc. All right Reserved.
This document may not, in whole or in part, be copied, translated, or reduced to any electronic medium or machine readable form without CD Technology's prior written consent.
CD Technology's Liabilities
CD TECHNOLOGY, INC. (CDT) MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE CDT SOFTWARE. CDT DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF CDT SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISH AS TO THE RESULTS AND PERFORMANCE OF THE APPLE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
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CDT's liability to you for actual damages for any cause whatsoever, and regardless of the form of the action (whether in contract, tort (including negligence), product liability or otherwise), will be limited to $50.
